Privacy Policy
At La Luna Musa, your privacy is sacred. This Privacy Policy outlines how we collect, use, protect, and respect the information you share with us, whether through this website, email, or during any service or purchase.
By using this website and our services, you consent to the practices described here. Last updated: June 2025
To view our Consumer Health Data Privacy Policy click below.
Information We Collect
We collect limited personal information to provide our offerings and create a soulful experience for you. This may include:
• Your name, email address, and contact details (when booking a service, placing an order, or signing up for our newsletter)
• Billing and shipping address (for physical products)
• Payment details (processed securely via third-party providers like PayPal, etc.—we never store your card info)
• Any information you voluntarily share during readings, ceremonies, or healing sessions
We may also use cookies (tiny text files) to enhance your experience on our site.
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How We Use Your Information
We use the information you provide to:
• Fulfill orders and deliver services
• Send booking confirmations or ritual reminders
• Respond to your inquiries or questions
• Offer intuitive insight and crystal pairings when requested
• Share sacred updates, ritual offerings, or newsletters (you can unsubscribe anytime)
We will never sell, rent, or misuse your data. Ever.
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Data Storage + Security
Your information is stored securely and only accessible to those who need it to carry out their role (like preparing your order or booking). We take all reasonable precautions to protect your data, including encryption and secure platforms.
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Third-Party Services
We may use trusted third-party tools (like Calendly, PayPal, Google Analytics, or Mailchimp) to process bookings, payments, and communication. These providers have their own privacy policies and comply with data protection laws.
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Your Rights
If you are based in the UK or EU, you have the right to:
• Access the data we hold about you
• Request corrections or deletions
• Withdraw consent at any time
• Lodge a complaint with the ICO (Information Commissioner’s Office) if needed
To exercise any of these rights, just email us using the contact button at the top of the page - we’ll respond with love and clarity.
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Cookies
We use cookies to help the site run smoothly and improve your experience. You can disable cookies through your browser settings if you prefer.
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Children
This site is not intended for individuals under the age of 18. We do not knowingly collect information from anyone under 18.
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Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be available on this page.